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Support is a phone call away 

The COVID-19 outbreak has disrupted our routines and way of life. Schools and many businesses are closed, and many people are following California’s stay-at-home order and social distancing practices.


With all of these changes, it’s completely normal to feel stressed, frustrated and anxious about all of the changes. The KernBHRS Crisis Hotline remains open 24/7 at 1-800-991-5272 to provide a reassuring voice to anyone who places a call. The Hotline acts a warmline for mental health/substance use concerns, allowing callers the ability to voice/vent any frustrations with a trained hotline counselor without any judgement.

All KernBHRS sites are operating at this time. Some sites may have limited in-person services or services by appointment only. We encourage individuals to contact service sites directly for information specific to that site prior to arrival.


New Client Services and Crisis Services are open and can be accessed at the following locations and numbers:

  • Adult Services - Available at the Mary K. Shell Health Center, 2151 College Ave or by calling 661-868-8080.

  • Children’s Services - Available at 3300 Truxtun Ave. or by calling 661-868-8300. Families can also contact their geographic providers if they are in need of any services.

  • Substance Use Disorder Services - Available through Gateway by calling the 24-hour Substance Use Disorder Access Line at 1-866-266-4898.

  • Immediate Mental Health Services – Available at the Mary K. Shell Health Center, 2151 College Ave., Bakersfield, CA OR at the Ridgecrest CSU, located at 1141 Chelsea St., Ridgecrest, CA.

  • Crisis Hotline Services - Available 24/7 at 800-991-5272.

KernBHRS will post regular updates on our resources and locations that are open during this time
here as well as on our social media channels. You can follow us at:

  • Facebook - /KernBHRS

  • Instagram - @kernbhrs

  • Twitter - @KernBHRS

For media requests, please contact KernBHRS Public Information Officer, Mitchall Patel, at

For more information on COVID-19 please visit

This information is current as of August 3, 2020.

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