Phone: 1-800-991-5272

The Kern Behavioral Health and Recovery Services (KernBHRS) 24-hour Crisis Hotline is available anytime day or night, to support individuals facing mental health or substance use concerns. 

Whether you're in distress, need to talk, or are seeking guidance, this hotline offers a safe, judgement free space to speak with a trained counselor. 

All calls are free and confidential.  

Options for Deaf and Hard of Hearing: 

• TTY users: Dial 711, then 1-800-991-5272
• or use your preferred relay service to connect

Crisis Stabilization Unit (PEC/CSU)
Address: 2151 College Ave, Bakersfield, CA 93305
Hours: Open 24 hours a day, 7 days a week

The Psychiatric Evaluation Center / Crisis Stabilization Unit (PEC/CSU) provides immediate behavioral health care for adults and minors experiencing a mental health crisis. 

It also serves as Bakersfield's only designated non-EMS involuntary psychiatric evaluation facility. 

The goal of PEC/CSU is to help individuals through their immediate crisis and connect them to appropriate follow-up care, which may include a referral to a higher level of treatment. 

Please note: The PEC/CSU does not provide medical services and cannot prescribe or fill medications.

Crisis Walk-In Clinic (CWiC)
Address: 2151 College Ave, Bakersfield, CA 93305
Hours: Open 24 hours a day, 7 days a week 

The Crisis Walk-In Clinic (CWiC) is a voluntary, client-centered, recovery-oriented program that serves adults experiencing behavioral health crisis. 

Located at Mary K Shell, the CWiC is a 24/7 unlocked crisis unit designed to support individuals who are at risk of hospitalization but may not meet criteria for inpatient admission. 

The clinic provides immediate crisis intervention and expedited services in a supportive environment. Services are delivered in the least restrictive setting possible, with a focus on safely stabilizing clients and transitioning them back into the community.

Please note: The CWiC does not provide medical services and cannot prescribe or fill medications.

988/Mobile Crisis Response is staffed by trained behavioral health professionals who provide immediate access to behavioral health services, substance use support, and crisis intervention 24 hours a day, 7 days a week. 

Please Note: 

Calling 988 is not the same as calling 911. 

To dispatch a mobile crisis team, your loved one must be willing to accept help voluntarily and provide consent. Staff cannot be sent without the individual's cooperation.  

If someone is experiencing a mental health crisis and may be in immediate danger to themselves or others, you should call 911 for emergency assistance.